Can I buy gift cards from you?
Yes! A gift card with us is the perfect gift for those who want to surprise loved ones with a different and memorable experience.
The gift cards are sold at set amounts and are redeemed when booking a gaming experience with us. You can choose to give gift cards for one or more players. The recipient receives a nice gift card as a voucher.
Gift cards are valid for one year from the date of issue.
Call us at 070-595 47 00 for more information and purchase.
How do I redeem a gift card I received from you?
När du vill lösa in ditt presentkort ringer du oss på 070-595 47 00 så bokar vi in dig och ditt sällskap på den speltid ni önskar. Var beredd på att uppge namn, vilket datum presentkortet är utfärdat och vilket nummer det har.
How long does it take to complete a game?
You have 60 minutes to solve the mystery and get out of the room. Always arrive at least 15 minutes before the start of the game for check-in and review of the game rules.
How many people can/should play at the same time?
2 – 6 people can play together. We recommend a group of 4-5 people for the best gaming experience.
Are Mint escape rooms suitable for children?
School of Magic passar utmärkt för barn från 7 år och uppåt. För barn som spelar utan vuxna rekommenderar vi 12 år.
Haunted Hotel has a horror theme and is built to give chills. Due to the creepy and eerie atmosphere, we recommend the room for players over 15 years old.
Kontakta oss gärna via telefon 070-595 47 00, säkrast mellan 11:00-19:00 eller mejla info@mintescaperoom.se if you have questions or concerns about the rooms.
Is any previous experience necessary to participate in a game?
No, you don't need to have played before. The most important thing is that you want to have fun and solve riddles and puzzles together with others.
Are there any physical requirements to participate in a game?
Har du någon form av begränsning och vill spela? Ring oss på 070-595 47 00, säkrat mellan 11:00-19:00 och fråga om råd innan du bokar för att garantera en komplett spelupplevelse.
How do I cancel or change a booking?
För att ändra antalet spelare, boka om eller avboka ett spel, vänligen ring oss på 070- 595 47 00, säkrast mellan 11:00 och 19:00.
For a full refund of the booking fee, cancellation must be made no later than two days (48 hours) before the booked game starts.
After that, you have the opportunity to cancel the game up to 5 hours before the booked game starts. NB! SEK 850 will be charged.
Groups that do not show up to their game, as well as cancellations that occur later than 5 hours before the booked game start, will be charged in full and the gaming right will be forfeited.
Are there any age limits to participate in a game?
We have no fixed boundaries, instead we recommends:
School of Magic passar utmärkt för barn från 7 år och uppåt. För barn som spelar utan vuxna rekommenderar vi 12 år.
Haunted Hotel has a horror theme and is built to give chills. Due to the creepy and eerie atmosphere, we recommend the room for players over 15 years old.
Om du har frågor eller funderingar så får du gärna kontakta oss via telefon 070-595 47 00 eller maila oss på info@mintescaperoom.se
Kan vi spela på engelska?
Ja, ni kan spela alla våra rum på svenska eller engelska.